Privacy Policy

Information We Collect

Direct Information You Provide

When you interact with us or browse our website, the following data may be collected:

• Contact Information: name, email address, telephone number, organization name, job title.
• Business Information: project description, inquiries about services, comments, or documentation provided via forms or directly to us.
• Application Information: CV, cover letter, work experience, qualifications, references.
• Support requests: Information shared during the process of technical support or service-related communication.
• Marketing Opt-ins: Preferences in the subscription to newsletters or events.

Automatically Collected Information

Technical information is gathered while you browse or use our website:

• IP address of the device
• Browser type and version
• Device and OS information
• Determining your region based on your computer’s IP address
• Pages visited and time spent, paths clicked
• Referrer URLs and time codes of all sessions
• Cookies, session IDs, and analytics data

Information from Third Parties

We might also obtain your details from third-party sources.

• Job portals or professional networking portals (LinkedIn)
• References from clients, business partners, or existing employees
• Analytics and digital ad tech platforms

How We Use Your Data

We use your information to deliver secure, tailor-made, and high-quality IT communications and services. Primary uses of your data include the following:

• Answer questions, consultations, or requests for demos from you
• Improving website speed, usability, and user experience
• Analytics and market research to improve their service offerings
• Marketing emails, promotional offers, and newsletters (only at the consent of the data subject)
• Project delivery, documentation, and other communications
• Recruitment pursuit and talent engagement activities
• Contractual or legal commitments
• To prevent fraud, misuse of rights, or security breaches

Legal Basis for Processing

We process your personal data on one or the other grounding of legality:

• Consent: You have freely given your consent for one or more specific purposes.
• Contract Basis: Data is necessary to fulfill a contract you're part of or to take steps at your request before entering one.
• Legal Obligations: The processing of data is required to comply with legal obligations imposed by our state, such as tax regimes, or labour regulations.
• Legitimate Interest: Internal activities to optimize business/organization, market research, recruitment, etc.

Cookies and Other Scopes of Tracking

What is a Cookie?

Cookies are little text files saved on your browser in order to improve the user experience and provide analytics on a website.

Types We Employ:

• Session Cookies – These are temporary cookies thus being deleted as you close your browser.
• Persistent Cookies – They remain on your device so that they can remember your preferences across several visits.
• Third-Party Cookies – Used by Google Analytics, Meta Pixel, or LinkedIn Insight Tag.

Uses:

• Remember your preferences (language, layout)
• Analyze or track the website behavior and page interactions
• Actual secure log-in; secure submission of forms
• Remarketing or personalized content

Your Choices:

You may at any time either accept or reject cookies through browser settings. Turning off cookies can limit your ability to use some parts of the website.

Retention and Deletion of Data

We keep your personal details only for as long as required.

• In-client communication: for up to 3 years after the last interaction with the client
• Project documentation: according to the contractual provisions
• Applicant's resumes: up to 2 years unless otherwise requested
• Marketing data is kept until we receive an unsubscribe or opt-out request.

You can contact us at any time to access, change, or remove your personal data.

Sharing and Disclosure of Information

Your personal data is never sold or rented out by us.

Data may be shared with:

• Internal MSM CoreTech teams for the coordination and the delivery of projects
• For authorized service providers (hosting, cloud storage, analytics)
• Legal, regulatory, or compliance authorities, where required by law
• Strategic partners or auditors and certifying bodies (with consent or under legitimate interest)
• Upon merger, acquisition, or transfer of assets

Data Security

Technical and organizational safeguards of the highest standard have been implemented by MSM CoreTech Innovations to protect the illicit access, alteration, disclosure, or destruction of your personal data, including:

• Secure Socket Layer encryption for website communication
• Firewalls and anti-malware programs
• Access control systems
• Secure development practices
• Principles of data minimization and storage limitation

However, in absolute terms, no transmission over the Internet can be regarded as secure; therefore, it cannot be guaranteed.

Your Rights and Choices

You have the right to:

• Access the information we hold about you.
• Rectify or amend your personal data.
• Withdraw your consent at any time.
• Request that we erase or restrict our processing.
• You may opt out of having your data used for marketing activities.
• You may also raise concerns with your local data protection authority.

Simply contact us here or through our contact form on the website to exercise any of the rights.

Children’s Privacy

MSM CoreTech Innovations does not intentionally gather personal details from anyone under 15 years old. Should we discover any such data, the appropriate steps will be taken to delete it immediately. Parents or guardians are also welcome to contact us to request that any such data be removed.

Links to Other Sites

Our website may direct you to the websites of third parties. We disclaim liability for the content, business practices, or any policies of such external not-for-profit sites. Review their privacy policies before sharing any personal details.

Changing of this Policy

We may amend this Privacy Policy periodically due to changes in technology, legal practices, or our own practices. We will post the amended policy along with the revised date on this website. Henceforth, any use of the website or services shall be subject to the amended policy.

Contact Us

Should you have any questions or concerns with respect to this Privacy Policy or on how we utilize the data concerning you, please contact us.